Legal

Privacy Policy

Effective Date: 25 May 2026

Fynix International is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website (www.fynixint.com) or engage our professional services.

1. Who We Are

Fynix International is a professional bookkeeping, accounting, tax, and advisory services firm serving businesses in the UAE and the United States. For the purposes of this policy, Fynix International acts as the data controller for the personal information we process.

  • Email: info@fynixint.com
  • Phone / WhatsApp: +971 54 179 8956
  • Website: www.fynixint.com

2. Information We Collect

We may collect and process the following categories of personal information:

  • Identity Information — name, job title, company name.
  • Contact Information — email address, phone number, mailing address.
  • Financial Information — bank account details, transaction records, tax identification numbers, and financial statements provided to us to perform our services.
  • Tax & Compliance Information — information required for UAE VAT, Corporate Tax, or US federal/state tax filings.
  • Website Usage Data — IP address, browser type, pages visited, and time spent on our website, collected via cookies and analytics tools.
  • Communication Records — records of emails, messages, or calls between you and our team.

3. How We Collect Information

We collect your personal information through:

  • Direct interactions — when you fill in a consultation form, email us, or contact us via phone or WhatsApp.
  • Service delivery — documents and information you provide during onboarding and throughout the engagement.
  • Automated technologies — cookies and analytics tools when you visit our website.
  • Third-party sources — where permitted by law, from public registries or referring partners.

4. How We Use Your Information

We use your personal information for the following purposes:

  • To deliver the professional services you have engaged us for, including bookkeeping, tax filings, and advisory.
  • To communicate with you regarding your account, queries, and service updates.
  • To fulfil legal and regulatory obligations, including reporting to authorities such as the UAE Federal Tax Authority (FTA) or the US Internal Revenue Service (IRS).
  • To send relevant updates about our services, which you may opt out of at any time.
  • To improve our website and services through analysis of usage data.
  • To detect and prevent fraud or misuse of our services.

5. Legal Basis for Processing

We process your personal data on the following legal grounds:

  • Contractual necessity — processing required to deliver the services you have engaged.
  • Legal obligation — processing required to comply with UAE and US laws and regulations.
  • Legitimate interests — improving our services, maintaining security, and communicating with you.
  • Consent — where you have provided express consent, such as subscribing to communications.

6. Data Sharing

Fynix International does not sell your personal data. We may share your information with:

  • Regulatory authorities — such as the UAE FTA or the US IRS, as required by law.
  • Authorised service providers — including cloud storage, accounting software platforms, or IT service providers, under strict confidentiality and data protection obligations.
  • Professional advisors — such as legal counsel, where necessary.

Any third party receiving your data is required to handle it in accordance with applicable data protection laws and this policy.

7. International Data Transfers

As we serve businesses in both the UAE and the United States, your data may be processed or stored in either jurisdiction. We take appropriate measures to ensure that any such transfer is conducted securely and in compliance with applicable data protection requirements.

8. Data Retention

We retain your personal data for as long as is necessary to fulfil the purposes outlined in this policy, including:

  • For the duration of our engagement with you.
  • For a minimum of 7 years following the end of engagement, in compliance with UAE and US tax and accounting record-keeping requirements.
  • Longer periods where required by law or for the resolution of disputes.

After the applicable retention period, data is securely deleted or anonymised.

9. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Right of Access — to request a copy of the personal data we hold about you.
  • Right to Rectification — to request correction of inaccurate or incomplete data.
  • Right to Erasure — to request deletion of your data, subject to legal retention obligations.
  • Right to Restrict Processing — to request that we limit how we use your data in certain circumstances.
  • Right to Data Portability — to receive your data in a structured, machine-readable format.
  • Right to Object — to object to processing based on legitimate interests.
  • Right to Withdraw Consent — where processing is based on consent, to withdraw it at any time.

To exercise any of these rights, please contact us at info@fynixint.com. We will respond within a reasonable timeframe and no later than 30 days.

10. Cookies

Our website uses cookies to improve your browsing experience and analyse site usage. Cookies are small files stored on your device. We use:

  • Essential cookies — necessary for the website to function correctly.
  • Analytics cookies — to understand how visitors use our site, such as Google Analytics.

You can control cookie preferences through your browser settings. Note that disabling cookies may affect certain features of our website.

11. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. These include:

  • Secure, encrypted data storage and transmission.
  • Access controls limiting data access to authorised personnel only.
  • Regular review of our data handling and security practices.

While we take all reasonable precautions, no data transmission over the internet can be guaranteed as completely secure. In the event of a data breach that affects your rights or interests, we will notify you in accordance with applicable law.

12. Third-Party Links

Our website may contain links to third-party websites. Fynix International is not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing any personal information.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website at www.fynixint.com. We will notify you of material changes where required. Your continued use of our services after changes are published constitutes acceptance of the revised policy.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, or wish to exercise your rights, please contact us:

  • Email: info@fynixint.com
  • Phone / WhatsApp: +971 54 179 8956
  • Website: www.fynixint.com